Major Incident Management For It Operations
Major Incident ManagementIT OperationsIncident ResolutionService RestorationCritical Incident Response
Major Incident Management is a crucial discipline within IT Operations, focusing on the swift and effective resolution of high-impact incidents that disrupt critical business services. It involves a structured approach to identify, analyze, and resolve these major incidents, minimizing downtime, and ensuring the rapid restoration of services to maintain business continuity and minimize the negative impact on users and revenue.